Our patients are always sending us the most wonderful comments, so we thought we'd share a few with you. For privacy reasons, of course, we cannot share names of our lovely patients, but you know who you are, and we thank you!
"I was very pleased with the service I received and the time/care invested by the doctor and staff."
"I rated The Eye Studio as excellent and then upgraded my evaluation to "exceeded my expectations" when Dr. Thomas phoned me to ask about well being."
"The best eye care service I've ever received. I will most definitely encourage friends and family members to visit this office. The staff far exceeded my expectations."
"Your office blew my expectations away! Your use of the website was extremely helpful. I submitted my appointment schedule and was contacted within 20 minutes and schedule for an appointment the next day. I was very surprised at how quickly you were able to see me. Your office has a great comfort and feel! The staff are very friendly and knowledgeable. They were able to answer my questions and explained everything they were doing. They even offered to take my coats! The doctor was very friendly, nice, and knowledgeable. I felt at ease through the whole appointment. My overall experience was great. I would highly recommend you to anyone looking for a new eye doctor."
And we recommend you all as fantastic patients! Thanks again for all the kind words. We love you!
Showing posts with label customer service letters. Show all posts
Showing posts with label customer service letters. Show all posts
Friday, April 9, 2010
Thursday, February 19, 2009
Another customer service letter!
Dear Dr. Tsai,
Thank you very much for being considerate and patient with me. I've decided to keep using the glasses after I used contact lenses for over 40 years!! Thank you again and I wish you the best of luck and prosperity in your business.
Sincerely,
M.H.
Dr. Tsai is committed to providing the best in eye care health and wellness for her patients. Great work, Dr. Tsai!!
Thank you very much for being considerate and patient with me. I've decided to keep using the glasses after I used contact lenses for over 40 years!! Thank you again and I wish you the best of luck and prosperity in your business.
Sincerely,
M.H.
Dr. Tsai is committed to providing the best in eye care health and wellness for her patients. Great work, Dr. Tsai!!
Customer service letter just in!
Dear Dr. Tsai,
This note is to thank you and your staff for the care you have recently provided for me. I have always felt very confident in the examinations and recommendations you have made, and you have always answered my questions fully and clearly. Your staff has also treated me with a friendly and professional manner. Earlier this month they helped me select a pair of glasses that I’m very pleased with. I’m grateful for all that you and your staff have done for me, and I hope to work with all of you for a long time to come.
Sincerely,
Jessica K.
Another great example of the premier service our team is committed to providing for our patients!
This note is to thank you and your staff for the care you have recently provided for me. I have always felt very confident in the examinations and recommendations you have made, and you have always answered my questions fully and clearly. Your staff has also treated me with a friendly and professional manner. Earlier this month they helped me select a pair of glasses that I’m very pleased with. I’m grateful for all that you and your staff have done for me, and I hope to work with all of you for a long time to come.
Sincerely,
Jessica K.
Another great example of the premier service our team is committed to providing for our patients!
Wednesday, October 8, 2008
Customer service letter just in!
This just in...another wonderful letter of accolades from one of our satisfied clients....
10-1-2008
To The Management of "Eye Studio"
Last week I purchased glasses from your business and want you to know that your service was EXCELLENT. It is rare to experience professional, personal treatment in any retail business. I admit I may be a picky customer, but your salesperson, Darrin, was exceptionally knowledgeable, patient, and cheerful, allowing me the luxury of taking my time in deciding my choice. I'll be recommending the "Eye Studio" highly. Keep up the great service.
Thank you,
Barbara G.
Way to go Darrin, our newest addition to the Eye Studio team!
Don't forget to come in and meet Darrin and experience the level of service he is already receiving praises for!
10-1-2008
To The Management of "Eye Studio"
Last week I purchased glasses from your business and want you to know that your service was EXCELLENT. It is rare to experience professional, personal treatment in any retail business. I admit I may be a picky customer, but your salesperson, Darrin, was exceptionally knowledgeable, patient, and cheerful, allowing me the luxury of taking my time in deciding my choice. I'll be recommending the "Eye Studio" highly. Keep up the great service.
Thank you,
Barbara G.
Way to go Darrin, our newest addition to the Eye Studio team!
Don't forget to come in and meet Darrin and experience the level of service he is already receiving praises for!
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